Terms of Service

LowCostDedi (“we”, “us”) rents dedicated bare-metal servers through lowcostdedi.com. By placing an order you accept these Terms together with our Acceptable Use Policy, Service Level Agreement, Privacy Policy and Refund Policy, which form part of this agreement.

You must be at least 18 and able to enter into a contract. Give us a working email address and keep it up to date — we use it for important notices. Keep your password secret and turn on two-factor authentication: you are responsible for everything done with your account and your servers.

A server is ordered from your client area and paid from your account balance at the moment you deploy it. Your server is installed with the operating system you chose and its root and IPMI access appear in your client area, in under 5 minutes after payment. If we cannot deliver within 24 hours, you may cancel the order for a full refund to your balance.

Prices are in US dollars, billed monthly in advance, with no setup fees. Taxes such as VAT or sales tax are added where the law requires it. The price of an active server does not change during a paid period; we give at least 30 days’ notice by email before any change applies to your renewals.

We accept Bitcoin (BTC), Ethereum (ETH), Monero (XMR), Tether (USDT) on TRON (TRC-20) and Solana (SOL) — no other currency or network. Card payments are currently unavailable. Each top-up is priced in USD and converted at the rate locked when you open it. Always send the exact amount, on the network shown on your payment page, to the address shown there: funds sent on another network, to another address or after the payment window has ended may be impossible to recover. Network fees are paid by the sender.

Top-ups are credited to your account balance in US dollars once the payment is confirmed on the network. Your balance pays for new servers and monthly renewals; it earns no interest and cannot be transferred to another account.

Top-ups of $100 or more earn bonus credit: +5% for every full $100, up to +50% from $1,000 (for example +10% on $250 and +25% on $500). Bonus credit is promotional — it can be spent on any service but is never paid out or refunded.

Your balance is not refundable, except when we cannot deliver a server you paid for, as described in our Refund Policy, or where the law requires it.

Services renew monthly from your balance until you turn auto-renew off. You can do this at any time from your client area or by contacting support; the server then stops at the end of the paid month and there is no charge for leaving. If your balance can’t cover a renewal, the server is marked overdue, may be suspended after a 3-day grace period and terminated after 7 days.

You have full root access and are responsible for the software, data and security of your server, including updates, firewalling and backups — we do not back up your data unless agreed in writing. You must use the service lawfully and in line with our Acceptable Use Policy.

We provide the hardware and network described in your plan, replace failed components at no cost, and protect every IP address with always-on DDoS mitigation. Network availability is covered by our Service Level Agreement.

We may suspend a service for non-payment, for serious or repeated breaches of the Acceptable Use Policy, or when required by law. Except in urgent cases (active attacks, malware distribution, illegal content), we notify you first and give you time to fix the issue. When a service ends, its drives are securely erased; IP addresses remain our property and are reassigned.

Apart from the commitments in the Service Level Agreement, the service is provided as is. To the extent permitted by law, we are not liable for indirect or consequential losses such as lost profits or lost data, and our total liability for any claim is limited to the fees you paid for the affected service in the three months before the claim. Nothing in these Terms limits rights you have as a consumer under mandatory law.

We may update these Terms. We will email you about material changes at least 30 days before they apply to you; continuing to use the service after that date means you accept the new version.

These Terms are governed by the laws of the jurisdiction in which LowCostDedi’s operating company is registered, without regard to conflict-of-law rules. Before going to court, please contact us so we can try to resolve the issue: contact form.